Cruising while Fat: A Response from John Heald

Welp, I'm awake at 3:15am with intense pain throughout my face and jaw. Never had a head cold *quite* like this (and yes, I went to the doctor yesterday and will continue self-care and medical self-advocacy if it doesn't get worse!)... what better way to distract myself than Bones on TV and a blog post?

You may recall that back on January 9, I posted a letter I wrote to the brand spokesman for Carnival Cruises, asking about accessibility as a fat, mobility-impaired woman on their cruise ships. I never saw my question answered on his blog, so I re-submitted my question on Feb 21. Patience is a virtue, because he responded to me yesterday. Only it was kind of a non-answer answer... but here it is, for what it's worth:

Hello Amanda,
I am very glad that you have written to me and please do not worry because we will make sure you and those traveling with you have a brilliant time. Please, when you read this, can you contact Carnival’s guest access services desk and let them know your cabin number? This will be then documented and sent to the ship. I also ask that one week before you sail if you can please contact me on Facebook at www.facebook.com/johnheald and I will alert the ship and make sure you are well looked after. We have a special needs team on board who will look after you during the safety briefing and in a real emergency and, of course, you will be allowed to stay on your scooter. I am here if you have any questions and I wish you all the best of times.
Best wishes.
John

So.... on the one hand, no answers to most of my specific questions. On the other hand, he told me who to contact now, AND told me that if I contact him personally 1 week before we sail he'll make sure to alert the ship and make sure we're taken care of. So....meh. I'd kinda rather have answers to my specific questions to set my mind at ease and/or give me a course of action now, than a blanket "don't worry, we'll take care of you." But "we'll take care of you" is better than nothing.